If they have any questions, just point them to this FAQ. Prior to any installation work taking place at the premises, you'll need to secure permission from your property manager or landlord. I'm renting, what do I have to do to get connected to NBN? Once you've upgraded, please contact your existing provider to ensure your old services are cancelled, otherwise you may continue to be billed for them. Remember: Moving to NBN broadband will not necessarily cancel your existing broadband and phone services. Upgrading is simple, just sign up online or call our expert Sales Team on 13 66 33 to get started. In the meantime, you should check to make sure that your current modem will be compatible with your new NBN broadband service. More often than not, you can continue to use your existing services until your new NBN equipment has been installed and your service has been activated. Typically your address can be upgraded to NBN broadband with little to no downtime. I have existing broadband/phone services. We'll keep you updated on the progress of your number transfer. Just call our friendly Sales Team on 13 66 33 to discuss the matter further.Īlternatively, you can specify that you'd like to keep your telephone number when you sign up online. In most cases, we can bring your existing telephone number over to the NBN network. Can I keep my existing telephone number to use on the NBN?
UNTIMED APPOINTMENT BUSYCAL INSTALL
If it turns out you need a technician to visit and install some NBN equipment, don't worry - we'll help organise this for you. If the NBN is coming soon, you can register your interest online and we'll contact you when it's time to place an order.Īll you'll need to do is pick out an NBN plan and sign up online, or give one of our friendly NBN experts a call on 13 66 33. To see if we can connect you, check your address to see if the NBN is available at your premises.
Internode provides services in all NBN areas (except Satellite).
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